Frequently asked questions

How can I determine if a user has an access level?

There are three methods of obtaining access to an application:

1. With a user account that has the access level or direct membership to a team.

   • Search for the user from the application's user interface.

2. With a user account that matches the email domain of a team.

   • Inspect team email domains to see if the user would match.

3. From an IP address that belongs to a team.

   • Inspect team IP addresses to see if the user would match.

How do I find a user

You can utilize the search and sort widgets on the user list screen to find a user.

Something else...

If you have a question not on this list, please contact us so we can get you an answer, and update here for others to use!