> For the complete documentation index, see [llms.txt](https://docs.parameter1.com/identity-x/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parameter1.com/identity-x/quick-start/frequently-asked-questions.md).

# Frequently asked questions

## How can I determine if a user has an access level?

There are three methods of obtaining access to an application:

1. With a user account that has the access level or direct membership to a team.
   * Search for the user from the application's user interface.
2. With a user account that matches the email domain of a team.
   * Inspect team email domains to see if the user would match.
3. From an IP address that belongs to a team.
   * Inspect team IP addresses to see if the user would match.

## How do I find a user

You can utilize the [search and sort widgets](/identity-x/navigating-the-interface/searching-and-sorting.md) on the [user list screen](/identity-x/users/viewing-and-finding-users.md) to find a user.

## Something else...

If you have a question not on this list, please [contact us](mailto:support@parameter1.com) so we can get you an answer, and update here for others to use!
